Frequently Asked Questions
Getting started with Type:A
Are antiperspirants and typical deodorants unsafe?
Our skin is our largest organ and absorbs whatever we slather onto it and our underarms, in particular, are a sensitive area full of nodes, glands, and arteries. So, when it comes to the antiperspirant or deodorant we use every day, we want to make sure EVERY ingredient is non-toxic.
The problem is that regulation of toxic ingredients used in personal care products in the US is practically non-existent. For makers of personal care products, it's at the company's discretion to decide if an ingredient is safe. Many deodorants and antiperspirants available today contain ingredients that are proven or thought to be harmful to human health. Even worse, some ingredients either don't have any safety data available or have never been tested for toxicity.
Both Canada and the European Union have banned or restricted hundreds of ingredients from use in personal care products because of specific hazards like cancer, developmental toxicity and hormone disruption. However as US consumers, we have to be extra vigilant to protect our exposure.
Why might aluminum in deodorant or antiperspirant be unhealthy for me?
There's a lot of buzz about the negative effects of aluminum (the active ingredient in antiperspirant) and unfortunately, not a lot of certainty. Here's what we do know: in order to be called an antiperspirant in the US, the FDA requires using one of several specific aluminum salt compounds. Aluminum salts work by plugging the sweat ducts under your arms thereby keeping you dry and odor free. The most commonly used forms are aluminum chloride, aluminum chlorohydrate, or aluminum zirconium.
Some studies suggest that exposure to aluminum in antiperspirants could lead to an increased risk of Alzheimer's disease or cancer. While it is worth noting that none of these studies have been conclusive in determining a direct 1:1 correlation to disease, further research needs to be done on the cumulative effect of toxin exposure over time and its role in triggering disease.
And, by the way, sweating is good for you! It's how your body expels excess hormones and other toxins. When you use an antiperspirant, it forces your body to reabsorb what should be emitted as waste. In some breast cancer research, it's been suggested that using antiperspirant disrupts that natural endocrine function, elevating estrogen levels that can contribute to breast cancer in some people.
The good news is that there are now safer ways to prevent body odor and keep you feeling fresh.
Is Type:A an antiperspirant?
In the US, an antiperspirant refers to a formula that stops sweating entirely by plugging ducts with specific aluminum salt compounds. Our formula does not contain these compounds and does NOT stop you from sweating. However, our sweat-activated formula does keep you feeling fresh. We've had rave reviews from a lot of self-proclaimed "big-time sweaters" who have been surprised at how well Type:A works for them.
Is Type:A a natural deodorant?
Type:A has been developed to be a 100% safe and non-toxic deodorant. We're not an "all-natural" deodorant - while we have some amazing high-performance natural active ingredients, we embrace safe synthetic and clean ingredients in our formula as well. By putting ingredient safety first (above natural), it opens up more possibilities for advanced formulation technologies that result in better performance.
Will my body need time to adjust after switching from an antiperspirant to Type:A?
After years (or decades) of having your sweat ducts plugged up by the aluminum salts in antiperspirants, your body needs to recalibrate and get used to sweating again. But, don't worry, we're here to keep you protected during the transition!
During this 'detox' period- which typically lasts about 2 weeks - you may find yourself sweating more and notice a different, pungent odor from your sweat. Be consistent and try not to revert back to your old antiperspirant during the detox, as it will make it harder for your body to fully adjust.
To help the detox along, you may want to try a charcoal or clay mask under your arms, or a mild acid-based facial toner, and giving your skin a little extra love with some extra virgin coconut oil or Manuka honey as an overnight treatment. The good news is that once the transition is complete, many people tell us that they sweat less overall!
All about Type:A
How is Type:A different from other non-toxic deodorants?
So glad you asked! Our biggest point of differentiation is our patent-pending sweat-activated formula. Each and every time you sweat, Type:A's odor fighters and natural active ingredients spring into action. This helps create a time-release effect for long-lasting protection.
Another way we're different - our deodorant comes in a super cool tube. When we set out to create a smarter deodorant formula, we realized that the best way to deliver our sweat-activated technology was in a cream form. And we felt that our exclusive tube was the fastest, easiest, cleanest way to apply this high-performance deodorant cream.
Also very important, we believe deodorant shouldn't hurt. Other natural deodorants made with baking soda can have a rough, sandpapery texture which can be very irritating on delicate underarm skin. With our sweat-activated technology, ingredients like baking soda are used minimally and suspended in soothing glycerin - they aren't just scraped across your skin when you apply the deodorant. This means that more people can enjoy Type:A's soft, smooth formula without any irritation.
What exactly is sweat-activated technology and how does it work?
Type:A is a glycerin-based formula. When glycerin comes into contact with moisture, it sucks it up like a sponge. Plus, glycerin helps your skin stay soft and smooth.
Suspended in the glycerin is a complex of ingredients - zinc, arrowroot powder, silver, low levels of baking soda and more - that prevent odor and keep you feeling fresh. These active ingredients are released little by little, each time you sweat, mimicking a time-release effect. The formula acts like an invisible shield on your skin, waiting patiently to defeat odor and sweat as it happens.
What does 'naturally-derived' mean?
This means that the ingredient is of a natural origin and has gone through a synthetic process for it to exist in its current form. There are several reasons for using naturally-derived ingredients: sometimes ingredients in their natural state aren't shelf-stable, other times the natural ingredient needs to be processed in order for it to become more potent. Whenever possible, we utilize natural ingredients, but first and foremost we choose safe ingredients that maximize performance.
Is there anything in your formula that might be considered an allergen?
We are gluten free and are currently in the process of switching to a soy-free formula. If you're allergic to soy, please contact us so we can ensure you are sent a soy-free tube.
Learn more about the ingredients in Type:A and their functions on our Ingredients page.
Are you cruelty free?
Definitely. We never test on animals, ever, and we're proud to be certified by the Leaping Bunny program.
Will Type:A clog my pores?
Type:A is a glycerin-based formula that helps your skin stay soft and smooth. Glycerin is non-comedogenic, so it won't clog your pores.
How is Type:A tested for safety?
The last step in our clean approach is to vet our formulas with the experts. When we were developing Type:A deodorant, we knew it did a stellar job of preventing odor. But we wanted to be 100% positive that our clean, non-toxic formula was science-approved.
We worked with leading industry experts to perform a thorough review of our formula, starting with individual ingredients and how they worked together in the overall composition. The review covered hazard assessment of cancer, endocrine disruption and other health concerns, particle sizes, and route of exposure, from a range of reputable databases, authoritative lists, laws in other countries and global agencies studying ingredient safety.
The result? Type:A is safe and completely non-toxic for your body.
Is Type:A safe for use during pregnancy?
We believe our formula to be safe for everyone, including pregnant women. That being said, please consult with your physician on products that are safe for pregnancy or if you have questions on specific ingredients.
We can tell you that Type:A deodorant has been vetted as 'safe' by third-party experts. The Minimalist, our fragrance-free version, also received a 1 rating (the safest rating) in the Environmental Working Group (EWG) SkinDeep product database.
Is Type:A safe for use on kids and teens?
It certainly is! Type:A is carefully crafted to be 100% non-toxic, so it's safe for little and not-so-little ones. Our lightweight formula goes on smoothly to prevent any irritation, which is especially important on younger, more sensitive skin.
Where is Type:A manufactured?
Our game-changing, aluminum-free deodorant is made with love in sunny Southern California!
What does it mean to be 'carbon neutral'?
When it comes to reducing our carbon footprint, we're going for broke (literally, zero). We are carbon-free certified by CarbonFund, so that means we're offsetting our carbon emissions but taking carbon dioxide out of the environment. We also cut down on packaging waste by using recyclable mailers!
You can learn more about what it means to be carbon neutral at www.carbonfund.org.
What does it mean to be a certified B Corporation™?
It means we care. B Corps™ strive for the highest level of transparency and accountability, and are working towards building a sustainable and inclusive economy. We're not all business, we're aiming to serve a greater purpose and be a force for positive change in our community.
How to use Type:A
What are some tips for using Type:A deodorant?
Using Type:A is easy, simply give the tube a good squeeze and swipe it on, just like a stick, making sure you cover your entire underarm area.
To get the most mileage from your Type:A: We recommend applying it to clean and completely dry skin so our odor fighters can work their magic. Don't be afraid to experiment! The beauty of our tube is that you can control how much (or how little) cream you apply. As with any deodorant, if you've just shaved your underarms, you might want to wait a little bit before applying Type:A (say 10-20 minutes).
How much Type:A deodorant should I apply?
Give the tube a squeeze, enough for 3 dollops to appear and swipe it on like a stick, covering your whole underarm area. When in doubt, start with less and you can always apply more!
Why do you say to apply Type:A deodorant on clean, dry skin?
Ever try applying a sticker to a wet surface? (Hint: It's not easy.) Type:A works best when it has direct contact with your skin. Our formula starts working the moment your body releases moisture, which is why it's a good idea to start with a dry surface in the first place. It also helps to be squeaky-clean, so that nothing gets in the way while it works.
Fun fact: Bacteria is what makes your sweat stink. Otherwise, sweat is odorless.
Will Type:A deodorant cause yellowing or white streaks on my clothes?
Nope! Those dreaded yellow stains are actually caused by aluminum, a central ingredient in antiperspirants. Type:A deodorant does not contain antiperspirant aluminum salts. And since the formula is sheer, you don't need to worry about those bright, white marks typically left behind by solid deodorant sticks either!
Is Type:A for all genders?
Yep! Our sweat-activated technology is ultra-powerful and was developed to work for the majority of body chemistries. For guys and gals, young and old, whether you sweat a little, or a lot, we've got you covered.
Why does Type:A deodorant come in a tube?
The Type:A deodorant tube is simply the best way to apply our innovative deodorant cream formula. When we set out to create a smarter deodorant formula, we realized that the best way to deliver our sweat-activated technology was in a cream form. And we felt that our exclusive tube was the fastest, easiest, cleanest way to apply this high-performance deodorant cream.
How will I be able to use all of the deodorant in the tube if I can't see it?
Ever think about that last nub left at the bottom of your standard deodorant or antiperspirant stick? Chances are, you end up having to chuck it or get messy rubbing in bits and pieces with your fingers.
Using a tube lets you squeeze out every last bit. But we do realize that getting out that very last bit may require some effort. That's why we're already working on a slight modification to the packaging to make it super-easy to get the deodorant cream out, even at the end of the tube. Stay tuned!
Is your tube recyclable?
Did you know that 91% of plastic doesn't actually get recycled? Most recycling centers discard smaller plastic items because they're too difficult to sort, and in addition most small plastic containers including your average stick deodorant are made of several types of plastic, making it difficult or impossible to recycle.
Our tubes are and caps are recyclable through a third party small plastics recycling partner like Terracycle. We're also working to improve our packaging, to reduce our footprint and improve recyclability.
If you want to guarantee that your deodorant tube is recycled, Terracycle offers free, national recycling solutions to help reduce your impact on the planet and properly recycle your Type:A deodorant tubes. You can drop off your tube at any Credo Beauty retail store to ensure it gets recycled, or visit www.terracycle.com for more details on how to recycle small plastics.
How much is shipping?
For US customers, all orders will pay a flat fee of $3.95 shipping (except for subscription orders, which ship for free!).
For Canada and Australia, shipping fees are calculated during checkout based on your exact location.
Free shipping discounts and promotions only apply to US orders.
What's your return policy?
We know we have an amazing aluminum-free deodorant that people love to use. But we also know that it's impossible to please everyone, so that's why we offer free returns, no questions asked.
If Type:A isn't for you, for whatever reason, email us or call us at 800-478-1904 and we'll make it right. Please note that any original shipping charges, if applicable, are non-refundable.
Do you offer subscriptions?
Yes, we do! We offer 2-pack subscriptions for all of our full-size tubes, with 5% off plus free shipping. With our subscription program, you will receive two tubes of deodorant in your chosen scent every 4, 6 or 8 months. There's no commitment required and you can easily modify or cancel any time.
How often will I need to replace my tube of Type:A deodorant?
How often you will need to replace your tube of Type:A deodorant depends on what kind of deo user you are. On average, it takes about two to three months to finish up one tube of Type:A.
Can I mix and match scents in my subscription?
Not yet, unfortunately. At this point in time, we only offer subscriptions of two full size tubes of the same scent deodorant.
Do you have samples so that I can try it before making a purchase?
We don't have samples to send out unfortunately, but we do offer free returns on all orders. If you don't love it for any reason, let us know and we'll give you a quick and easy refund.